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ex-Royal & SunAlliance Life

ex-Alba Life

ex-Britannic Assurance

ex-Britannic Retirement Solutions (BRS)

ex-Britannic Unit Linked Assurance (BULA)
/ ex-Cornhill

ex-Century Life

ex-Swiss Life (UK)

ex-Scottish Provident

ex-Scottish Mutual


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your policy?

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In this Section
This section will help you contact us, if you can’t find the information you’re looking for.
 
 

If you want to write to us, you should write to:

Phoenix Life Limited
301 St Vincent Street
GLASGOW
G2 5NB

If you want to speak to us then you can use the following numbers:
Calling from the UK
Customer Contact Teams

  

Investment Bonds

   0845 600 0403*

Annuities

   0845 607 0688*

Executive Pensions

   0845 600 0408*

Group Pensions

   0845 600 0409*

Personal Pensions

   0845 270 1075*

Life
(whole of life, endowment or term assurance)

   0845 984 5845*

For all other queries please contact

  0845 600 3096*
 

*Low call rates apply, although costs can vary between telecom providers.
Calling from overseas
Customer Contact Teams

  

Investment Bonds

   +44(0)1732 427 100

Annuities

   +44 (0)1732 427 105

Executive Pensions

   +44(0)1732 427 106

Group Pensions

   +44(0)1732 427 107

Personal Pensions

   +44 (0)1732 427 102

Life
(whole of life, endowment or term assurance)

   +44 (0)1732 427 101

For all other queries please contact

  +44 (0)1732 427 112

 If you would like to fax us then you should use 0141 221 8527

Former Scottish Mutual policyholders can contact us Monday to Friday, from 8.30am to 5.30pm GMT, excluding bank holidays. We may record or monitor calls for your protection.

Former Scottish Provident policyholders can contact us Monday to Friday, from 9am to 5pm GMT, excluding bank holidays. We may record or monitor calls for your protection.

 

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