Contact us

If you have a question about the change please contact us:

If you want to speak to us:

Please call 0845 601 0029. Low call rates apply, although costs can vary between telecom providers.

If you are calling from overseas please call +44 (0)151 255 5107

We are open Monday to Friday, from 9am to 5pm.

Calls may be monitored or recorded.

If you want to write us, you should write to:

LM09 Phoenix & London Assurance Limited
PO Box 30
Liverpool
L69 3HS

If you are a journalist with a media enquiry, please follow this link.